.sidebar{width:190px;padding:30px 18px}.brand{font-size:21px}.sidebar nav{margin-top:38px}.nav-item{font-size:15px;padding:14px;min-height:46px}.sidebar-caption{margin-top:auto;color:#737985;font-size:12px;padding:16px}main{margin-left:190px}.content{padding:25px 28px 30px}.topbar{padding:14px 28px;height:auto;min-height:54px;gap:16px;flex-wrap:wrap;font-size:12px;color:#626874}.topbar>strong{color:#c65020}.topbar>span{margin-right:auto}.demo-help{position:relative}.demo-help summary,.compact-help summary,.review-more summary{cursor:pointer;color:#656b75;font-size:13px;padding:12px 0}.demo-help>div{position:absolute;right:0;width:330px;max-width:80vw;background:white;border:1px solid var(--border);box-shadow:0 8px 30px #0001;padding:16px 20px;z-index:8;line-height:1.8;border-radius:10px}.page-title{margin-bottom:18px}.page-title h1{font-size:27px;margin:0}.status-tabs{display:grid;grid-template-columns:repeat(5,1fr);gap:10px;margin-bottom:20px}.status-tabs button{background:#fff;border:1px solid var(--border);text-align:left;padding:15px 20px;color:#666e79;min-height:93px}.status-tabs button span{display:block;font-size:14px}.status-tabs strong{display:block;font-size:30px;color:#303640;margin-top:7px}.status-tabs .selected{background:#fff3ec;border-color:var(--orange)}.status-tabs .selected strong,.status-tabs .selected span{color:#cf4d1c}.filters{padding:18px;flex-wrap:wrap}.filters select{font-size:13px;min-height:42px}.filters #rating-filter{min-width:104px}.search{min-height:42px;width:220px;flex:1;min-width:130px}.search input{font-size:13px}.review-list-tools{display:flex;align-items:center;gap:8px;border-top:1px solid var(--border);border-bottom:1px solid var(--border);padding:10px 18px;color:#757b86;font-size:12px}.review-list-tools>span{margin-right:auto}.filter-chip{border:1px solid #e2e3e7;background:#fff;padding:7px 12px;color:#69717c}.filter-chip.selected{background:#fff0e7;border-color:var(--orange);color:#c85125}.review-workspace{grid-template-columns:minmax(280px,.8fr) minmax(360px,1.2fr)}.review-list{max-height:calc(100vh - 320px);min-height:430px}.review-card{padding:18px 20px}.review-card .stars{margin-left:auto;white-space:nowrap;font-size:14px;letter-spacing:0;color:#b27716}.store-name{font-size:12px}.platform{font-size:11px}.review-card p{font-size:14px;line-height:1.75;margin:13px 0;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.card-bottom{font-size:12px;color:#727a86}.card-bottom .badge{margin-left:auto}.review-warning{color:#b75732;font-weight:700}.badge{font-size:11px}.detail{padding:23px 26px}.detail-heading{margin:0 0 16px}.detail-heading h2,.reply-heading h2{font-size:17px}.detail-heading .badge{margin-left:auto}.review-original{padding:0 0 18px}.review-original>.row{flex-wrap:wrap;gap:8px}.review-original p{font-size:15px;line-height:1.9;margin:15px 0}.rating{margin-left:auto;white-space:nowrap}.menu{font-size:12px}.reply-heading{margin:20px 0 12px}.editor textarea{min-height:190px;font-size:14px;line-height:1.85;padding:17px}.editor-bottom{font-size:11px}.reply-actions{gap:9px;margin-top:16px;flex-wrap:wrap}.reply-actions button{min-height:44px;font-size:14px}.reply-actions .primary{margin-left:auto;min-width:105px}.risk-box{padding:11px 13px;font-size:12px;line-height:1.7;margin:12px 0}.risk-box p{font-size:12px;margin:4px 0}.review-more{margin-top:18px;border-top:1px solid var(--border)}.review-more>button{margin:10px 0}.reply-context{border:0;padding:0;margin:0 0 15px}.previous-answer{border-left:3px solid #e7e2dc;padding:4px 14px;margin:14px 0}.previous-reply{font-size:13px}.settings-nav{display:flex;gap:8px;margin-bottom:20px}.settings-nav button{border:1px solid var(--border);background:white;padding:12px 20px;color:#69717c}.settings-nav .active{background:#fff0e7;color:#ce5429;border-color:#efa784}.compact-help{margin:14px 0}.compact-help>summary{font-weight:700}.compact-help[open]>summary{margin-bottom:10px}.workflow-grid{grid-template-columns:minmax(280px,600px) 1fr}.workflow-info{display:block;padding:0}.workflow-info section{margin-bottom:12px}.settings-top{margin-top:18px}.store-settings label:not(.check){font-size:13px}.store-settings select,.store-settings textarea{font-size:13px}.failure-toggle{justify-content:flex-start;font-size:12px!important}.notification-card p{font-size:13px}.primary,.secondary{font-size:13px}.info-box{color:#68707b}.check{font-size:13px!important}
@media(max-width:1100px){.sidebar{width:155px;padding:24px 12px}.brand{font-size:17px}.brandmark{width:30px;height:30px;font-size:27px;line-height:26px}.nav-item{font-size:14px}main{margin-left:155px}.content{padding:20px}.review-workspace{grid-template-columns:minmax(240px,.8fr) minmax(310px,1.2fr)}.status-tabs button{padding:13px}.detail{padding:20px}.workflow-grid{grid-template-columns:1fr}}
@media(max-width:760px){.sidebar{position:relative;width:100%;height:auto;padding:14px 16px;display:flex;flex-direction:row;align-items:center;gap:16px}.sidebar .brand{font-size:16px}.sidebar nav{display:flex;gap:3px;margin:0 0 0 auto}.nav-item{font-size:12px!important;min-height:40px;padding:8px;margin:0;white-space:nowrap}.nav-item b{display:none}.sidebar-caption{display:none}main{margin:0}.topbar{padding:10px 16px;gap:8px;font-size:11px}.topbar>span{flex-basis:70%}.content{padding:18px 14px}.status-tabs{gap:6px}.status-tabs button{padding:10px 8px;min-height:77px}.status-tabs button span{font-size:11px}.status-tabs strong{font-size:25px}.review-workspace{grid-template-columns:1fr}.review-list{max-height:260px;min-height:150px}.filters{padding:12px;gap:7px}.filters select{min-width:100px;flex:1}.filters .search{flex-basis:100%;width:100%;margin:0}.review-card{padding:14px 16px}.detail{padding:20px 16px}.demo-help>div{right:0}.page-title h1{font-size:24px}.settings-nav button{padding:10px 15px}.settings-top .primary{width:100%}}

.hq-tone-form .primary{margin-top:20px}.owner-wait{font-size:13px;color:#b25c34;margin-left:auto;padding:12px}.hq-tone-form .muted{font-size:12px}.hq-tone-form select{min-height:42px}.mobile-heading>strong{font-size:22px;color:#d75a26}
.trial-provenance{background:#fff6ee;border:1px solid #f0d3bc;border-radius:10px;padding:14px;margin:16px 0;font-size:12px;line-height:1.75}.trial-provenance p{margin:6px 0}.trial-provenance summary{cursor:pointer}.trial-provenance strong{color:#a64517}.platform.synthetic{background:#fff0e7;color:#ac471e}

.status-tabs.real-tabs{grid-template-columns:repeat(4,minmax(0,1fr))}.manual-notice{margin-bottom:20px;line-height:1.7}.manual-reply{border-top:1px solid #eee;padding:14px 0}.observed-unanswered{background:#fff0df;color:#b34800}.manual-reply .previous-reply{white-space:pre-wrap}

/* Wide reply composer: UI only; approval requirements are unchanged. */
.reply-composer{display:block!important;width:100%;min-width:0;max-width:100%;background:#fffaf5;padding:20px!important;margin:0 0 22px!important;overflow-wrap:anywhere}
.reply-composer-heading{display:flex;gap:12px;align-items:center;justify-content:space-between;flex-wrap:wrap;margin-bottom:12px}.reply-composer-heading h2{font-size:20px!important;margin:0;color:#303944!important;line-height:1.4}.reply-composer-heading .badge{font-size:11px;white-space:normal}.negative-feedback-badge{display:inline-block;background:#fff0e9;color:#ac3f20;border:1px solid #efb59b;border-radius:7px;padding:7px 10px;font-size:13px;font-weight:700;margin-bottom:4px}.reply-single-notice{font-size:13px!important;color:#7f654f;margin:10px 0 17px!important;line-height:1.7}.reply-composer .reply-draft-label{display:block!important;width:100%!important;margin:0 0 8px!important;font-size:13px;font-weight:600;color:#606b77}.reply-composer .wide-reply-draft,.detail .editor textarea{display:block;width:100%!important;min-width:0!important;max-width:100%!important;min-height:250px!important;height:auto;box-sizing:border-box;font-size:16px!important;line-height:1.85!important;padding:16px!important;border:1px solid #d9dde2;border-radius:9px;background:#fff;color:#303c49;resize:vertical;white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word;overflow-x:hidden}.reply-composer .wide-reply-draft:read-only{background:#f7f8fa}.reply-save-state{font-size:11px!important;color:#8b939c!important;margin:8px 0 13px!important}.reply-composer-actions{display:flex;gap:10px;flex-wrap:wrap;margin:12px 0}.reply-composer-actions button{min-height:44px;padding:10px 22px;font-size:14px}.reply-approval-checks{padding:13px 0;margin:8px 0 12px;border-top:1px solid #eee4da}.reply-composer .reply-approval-checks .check{display:flex;align-items:flex-start;gap:10px;white-space:normal;margin:10px 0;font-size:13px!important;line-height:1.7;min-width:0}.reply-approval-checks input[type=checkbox]{flex:0 0 17px;width:17px;height:17px;min-height:17px;margin:3px 0 0}.reply-approval-checks .check>span{flex:1;min-width:0;overflow-wrap:anywhere}.reply-composer>.primary,.reply-composer>.secondary{min-height:46px;font-size:14px;margin:0 0 12px}.reply-transmission-status{display:flex;flex-wrap:wrap;gap:5px 10px;align-items:center;padding:12px 14px;margin-top:15px;background:#f0f2f4;border-radius:8px;color:#7c8590;font-size:11px}.reply-transmission-status strong{font-size:12px!important;color:#5f6b77!important}.reply-technical{border-top:1px solid #eee4da;margin-top:18px;padding-top:12px;font-size:11px;color:#86909b}.reply-technical summary{cursor:pointer;font-size:12px;color:#7b8692}.reply-technical p{margin:12px 0 0!important;line-height:1.9}.detail{min-width:0}.review-workspace{min-width:0}.review-original,.previous-answer{min-width:0;overflow-wrap:anywhere}
@media(max-width:760px){.reply-composer{padding:17px 13px!important}.reply-composer-heading h2{font-size:19px!important}.reply-composer .wide-reply-draft,.detail .editor textarea{min-height:240px!important;font-size:16px!important;padding:14px!important}.reply-composer .reply-approval-checks .check{font-size:12px!important}.reply-composer-actions button{flex:1}.reply-transmission-status{display:block;line-height:1.8}.reply-transmission-status strong,.reply-transmission-status span{display:block}}